PATTERNING DIALOGUES HOW STRUCTURED ITERATION SUPPORTS CHANGE DESIGN RESEARCHERS AT POWERTECH LABS Sarah Bailey Kevan D’Agostino James Hallam Cléa Lautrey Amanda Leppi Nayeli Santos ADDITIONAL FACULTY ecoTANK core studio 2013: Heéléne Day Fraser and Sarah Hay FINANCIAL SUPPORT Natural Sciences and Engineering Research Council of Canada by LOUISE ST. PIERRE & MARI NURMINEN A good conversation can change everything. As this three-year partnership between Powertech Labs and Emily Carr University of Art + Design demonstrates, good conversation can seed insights and change trajectories. In our case, iterative dialogue clarified business strategy, identified new markets, and deepened understanding about the technical and social systems surrounding the use of energy in British Columbia. It also helped us realize how important it is to connect with local communities when implementing sustainable change. At the onset of the relationship, there were many unknowns. Powertech Labs, an engineering and testing company for the energy industry, had no prior exposure to design. Industrial designers at Emily Carr had little experience testing design methods for sustainability. Working together, we developed a structured dialogue that allowed for experimentation, reflection, and regular revision to our approaches. There were three distinct phases over the three years. Each phase featured design research con- ducted during the summer term that provided a foundation for students who were working to develop ideas and concepts in the sustainable design studio course that was scheduled to follow (ecoTANK). The regular pacing of the phases allowed time for the learning on both sides to guide the relationship (Figure 1). SUSTAINABILITY = w